Server Store
Support
Frequently asked
questions
Need help with your purchase?
Our team is available on Discord.
Purchase information
Packages and payment
Packages provide the benefits stated in their descriptions. Purchases are processed by Tebex. Review the package details, subscription billing schedule and checkout terms before placing an order.
Subscriptions
You can manage or cancel active subscriptions through the Tebex Payment History Portal.
Refunds and support
Tebex’s checkout terms and applicable consumer rights govern refund and cancellation requests. Contact Tebex Support for billing or refund assistance. If in-server benefits are missing, open a VIP support ticket in our Discord with your Tebex receipt.